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Returns and Exchanges

Are your Veldskoen feeling a bit snug? Don't worry. It's better that your shoes are initially tight fitting, as the leather will stretch and mold to the shape of your foot.

However, if your shoes are already a bit roomy right from the start, you may want to exchange them for a smaller size.

Check out our size guidefor more information.

Whatever the reason for wanting to make an exchange or return, we are here to help.

Providing that your shoes are still in their original packaging, and unworn, we will be happy for you to return or exchange them within 30 days of purchase. For pre-orders, this 30 day period will commence once your shoes have been shipped.

We offer one free exchange per order. Additional exchanges will be charged a shipping cost.

Please fill in this form, and a member of our Customer Care team will contact you as soon as possible. 

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